Frequently Asked Questions
What ages are your toys appropriate for?
Our toys are designed for children of various ages, ranging from infants to teenagers. Each product specifies the recommended age range on the packaging to ensure safety and developmental appropriateness.
Are your toys made with safe and non-toxic materials?
Yes, safety is our top priority. We only use materials that are certified safe and non-toxic, complying with international safety regulations such as EN71 and 8p standards.
How do I properly clean and maintain these toys?
Generally, you can use a damp cloth with mild soap and water to clean most toys. Avoid harsh chemicals or boiling water, and ensure the toy is completely air-dried before the next use.
Do you offer international shipping?
Yes, we provide international shipping to many countries. Shipping times and rates vary depending on your specific location and the chosen delivery method.
Can I purchase these toys in bulk?
Yes, we offer bulk purchasing options with a production capacity of up to 10,000 pieces per month. Please inquire for volume-based pricing and lead times.
What is the return policy for defective items?
We offer a limited warranty on our products. If you experience any manufacturing defects, please reach out to the service team to initiate the return or replacement process.