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About Us
Since its establishment in 1993, our company has always adhered to the development concept of "innovation and reform, pursuit of excellence". In the past 30 years, it has built a modern management system and advanced quality management process, and completed the upgrade from control processing to preventive control.
We currently have more than 200 employees, including more than 20 technical R&D personnel, and hold a number of national patents. The production process has obtained international quality system certification. Our products are exported to more than 50 countries and regions such as the European Union, the Middle East, Southeast Asia, North America, and South America, winning the trust of more than 3,000 partners!
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Frequently Asked Questions
Q1: Why choose our electric forklifts?
As a professional manufacturer, we are committed to providing high-quality, high-performance, and competitively priced electric equipment, backed by 24/7 after-sales service. We integrate R&D, production, and sales.
Q2: What are the battery specifications available?
We offer both lead-acid and lithium batteries with various specifications. We also welcome customization requests to meet specific operational needs.
Q3: Is there a product warranty provided?
Yes, we provide a one-year warranty covering failures not caused by improper use or overloading. Note that wearing parts like wheels and fuses are not covered.
Q4: What is the typical delivery time?
Standard production time is usually 20-30 working days. We maintain stock for standard models for immediate delivery, while customized products may take longer depending on requirements.
Q5: Which payment terms do you accept?
Commonly, we require a 30% deposit in advance and a 70% balance before shipment. Irrevocable L/C at sight is also acceptable upon agreement.
Q6: Do you provide OEM and ODM services?
Yes, we can provide customized products according to specific customer requirements. Both OEM and ODM services are fully supported.