Frequently Asked Questions
Can you customize the color of the waste bin and what is the MOQ?
Yes, we can customize the color if you provide a Pantone Number. The Minimum Order Quantity (MOQ) for custom colors is 300 pieces.
How long is the typical delivery time?
Generally, delivery takes 15-20 days after receiving the advance payment. Upon formal order, we provide a production plan to guarantee on-time delivery.
What are the available payment terms?
T/T is our standard method. We also accept L/C, PayPal, Western Union, or other methods depending on the specific situation.
What additional services do you provide?
We offer logo printing, customized colors, free det+dem at destination ports, and a comprehensive three-year warranty.
What is your quality assurance policy?
We provide a 3-year warranty: a 1-for-1 replacement within the 1st year, 1-for-2 within the 2nd year, and 1-for-3 within the 3rd year. Our products also support SGS testing.
How can I obtain a sample to check the quality?
Samples can be sent via DHL, TNT, or FedEx by air, or added to your existing sea containers.
Turbo Truck
