Frequently Asked Questions
How do I purchase your goods?
Please send us an inquiry with the item numbers and quantities you need. We will provide a formal quotation as soon as possible. Providing detailed requirements helps us give you a more accurate direct quote.
How long is the lead time for production?
Typically, production takes around 40-55 days depending on the order quantity. If you have an urgent request, please let us know, and we can expedite the process if the raw materials are currently in stock.
Can I get a sample before placing an order?
Yes, we can provide samples for confirmation. Small items like these gift boxes can often be provided free of charge, though courier freight is covered by the customer. Sample freight costs can be credited back to your account upon placing a formal order.
What are the available payment methods?
For mass production, we generally require a 30% deposit via T/T before production, with the 70% balance due upon receipt of the Bill of Lading copy. We also accept L/C at sight, PayPal, and Western Union.
Is it possible to check the quality before delivery?
Absolutely. You are welcome to inspect the goods yourself at our facility, or you may appoint a third-party inspection company to verify the quality and specifications before the shipment is dispatched.
Do you offer OEM/ODM services?
Yes, we fully support OEM and ODM services. We can customize the size, material, and design of the vintage storage boxes to meet your specific market requirements.