FREQUENTLY ASKED QUESTIONS
Q1: Can the truck configuration be customized?
Yes, the configuration can be fully adjusted and changed according to your specific operational needs.
Q2: What is the typical production cycle?
The production cycle is generally within 30 days from the date we receive your down payment.
Q3: What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1 unit.
Q4: What are the accepted payment terms?
We require a 30% T/T deposit. The balance payment should be settled before delivery. L/C is also accepted.
Q5: How are the vehicles shipped internationally?
For overseas markets (South America, Middle East, Africa, etc.), we ship via container or Ro-Ro/Bulk ship. For neighboring regions (Russia, Mongolia, Vietnam, etc.), we utilize road or rail transport.
Q6: Do you provide spare parts for maintenance?
Yes, we can provide all necessary wear parts including oil/fuel/air filters, traction pins, balance beams, brake pads, bearings, and suspension accessories.