Do you offer OEM or ODM services?
Yes, we offer both OEM and ODM services. We can manufacture products based on your branding or work with you to create unique custom designs to meet market demands.
How soon will my order be shipped after payment?
Orders are typically processed and shipped within 4-6 business days after payment is confirmed. A tracking number will be provided once the shipment is dispatched.
Can I use my own shipping agent?
Absolutely. We can ship directly to your designated agent or arrange for them to pick up the order from our warehouse. Simply provide us with their contact details.
What should I do if my order is held in customs?
Customs inspections are normal. If additional documentation is needed, the shipping company will contact you. We are also available to provide any necessary documents to speed up the process.
What is the warranty policy?
We are committed to satisfaction. If a product malfunctions, we offer refunds or replacements for defective units. We just require photos of the issue to begin the return process.
What are the core services provided?
We specialize in wholesaling, customization, dropshipping, and sourcing across various categories like electronics and toys. Most products have no minimum order quantity.